Customer Relationship Management

WIR Spotlight on India/China 2008

03-2008
Spotlight on Developing Markets: India and China
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World Insurance Report 2008

01-2008
Changing customer patterns offer insurer's new growth opportunities
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Book Selling Demand Today

07-2007
Focusing on a new force in book selling.
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The Anatomy and Physiology of the Used Car Business

03-2007
A Global Analysis With Particular Reference to Four Key Markets: U.S., Canada, France, Germany
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